How we work

Whether you are a business buying foreign currency to pay for imports or selling foreign currency received for exporting your goods, or an individual buying/selling currency, the exchange rates and processes are the same.

Step 1:  We make sure we understand what your requirements are, and you understand how we can be of service to you.  You then complete our “signing up” paperwork and our Terms and Conditions.  (This is a regulatory requirement.  We are registered with HM Revenue & Customs and comply with all Anti-Money Laundering Regulations.)  Once the paperwork has been completed you are free to use us.

Step 2:  When you wish to buy or sell foreign currency you can telephone, fax or e-mail us. We can discuss the rate or simply action your instructions.  We can deal on a spot, same day,  next day or forward basis.   We will explain the differences and the conditions that apply in each case when you contact us.

Step 3:  Once a deal has been done you will receive via fax or e-mail a ‘deal confirmation’.  This details what currency has been purchased/sold, the amount, the exchange rate, the value (settlement) date and what actions you must take.  We will need the beneficiary account details of where the funds are to be sent, and these are kept on file should you wish to make futher payments to the same benficiary.

Step 4:  Repeat Steps 2 and 3 as often as you wish, either using the same beneficiary details or providing new ones.